Cancellation policy

You can revoke your contractual declaration within 14 days without giving reasons by means of a clear declaration. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods or the last part shipment or the last item. To comply with the revocation period, it is sufficient to send the revocation in good time if the declaration is made on a durable data medium (e.g. letter, fax, e-mail).


The revocation is to be sent to:

Hedwig Bouley

 LPJ STUDIOS

 At Sonnenbichl 2

 Design workshop

 83229 Aschau in Chiemgau

08052/957843

studios@lpj-studios.com


Returns processing

If you make use of this option, we will immediately send you an e-mail confirming receipt of your cancellation.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.


 We shall bear the direct costs of returning the goods. If the goods cannot be returned normally by post due to their nature, we will, in consultation with you, commission a forwarding agent to collect the goods at our expense or collect the goods ourselves at our expense.


You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.


 End of the cancellation policy.